Returns

We want you to love our products as much as we do. if for some reason your item is damaged or faulty when you receive it, please e-mail us to info@tequenyc.com and we will get back to you within 3 days with instructions to follow.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

All items must be returned in the same conditions as sent; new, hair-free, unaltered and unwashed. 

If you wish to return your item, you must notify us within 7 days of receiving your product at info@tequenyc.com and we will get back to you within 3 day with instructions on how to make.a return. Buyers are responsible for return shipping cost, if the item is not return in its original condition, the buyer is responsible for any loss in value.

Sale items are final sale, unfortunately they cannot be refunded.